Select Page

Privacy Policy

Privacy Policy for Transparent Search Group
Last Updated: February 7, 2025

Transparent Search Group (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with global data protection regulations, including The Campaign Registry (TCR), GDPR, PIPEDA, and CASL. This policy outlines how we collect, use, and safeguard personal information during recruitment activities.

Information We Collect

We may process the following data:

  • Candidate Information: Name, contact details (email, phone number, address), resume/CV, employment history, education, and professional qualifications.
  • Technical Data: IP address, browser type, and cookie data (see our Cookie Policy).
  • SMS/Text Data: Phone numbers collected via web forms or direct interactions for communication purposes.
  • The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

How We Use Your Information

Your data is used to:

  • Facilitate job placements and recruitment processes.
  • Communicate about opportunities via email, SMS, or phone (with consent where required).
  • Improve our services and comply with legal obligations.

Legal Basis for Processing (GDPR Compliance):

  • Consent (e.g., SMS opt-in).
  • Contractual necessity (e.g., pre-employment screenings).
  • Legitimate interests (e.g., candidate matching).

Data Sharing and Third Parties

  • Clients and Employers: Data is shared only with your explicit consent for job applications.
  • Service Providers: Background check agencies, cloud storage providers, and SMS platforms (bound by confidentiality agreements).
  • Legal Compliance: Disclosed only if required by law or to protect our rights.

We do not sell or trade personal information.

SMS/Text Compliance (TCR Requirements)

  • Opt-In: SMS communication begins only after explicit consent (e.g., checkbox on forms).
  • Opt-Out: Reply “STOP” to any message to unsubscribe. Standard message/data rates may apply.
  • Disclosure: SMS disclosures are visible on all phone number collection forms.

1- SMS Consent Communication:

The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Transparent Search Group you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Applications Status, Onboarding materials, or updates about the application.
  • Available Jobs Update you Opt-in to receive.

Example: “Hello, this is a friendly reminder about your upcoming interview with [Client X] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Transparent Search Group in the following ways:

  • By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • Text “HELP” or visit our Privacy Policy and Terms and Conditions pages for assistance.
  • Message frequency may vary

Data Security

  • All data is stored on HTTPS-secured servers with encryption.
  • Regular audits and access controls ensure protection against unauthorized access.

Your Rights

You may:

  • Access, correct, or delete your data.
  • Withdraw consent (e.g., unsubscribe from SMS).
  • Request data portability.

Submit requests to:
Privacy Officer
Email: privacy@transparentsearchgroup.com
Mail: 55 Village Center Pl, Suite 200, Mississauga, ON, L4Z 1V9, Canada

Data Retention

  • Retained for 6 months post-application unless consent is renewed.
  • Securely deleted/destroyed afterward.

Policy Updates

Changes will be posted on this page. Continued use of our services constitutes acceptance.

Transparent Search Group ensures compliance with TCR’s requirements, including:

  • A dedicated, HTTPS-secured Privacy Policy page.
  • Clear SMS opt-out mechanisms and disclosures.
  • No references to prohibited content (e.g., CBD/hemp).

For questions, contact our Privacy Officer.